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Returns & Refunds

Our approach to returns, replacements and refunds.

Damaged or Incorrect Items

If you receive a damaged, leaking, or incorrect item, please contact us with your order number and photographs of the item as received, so we can review the issue.

Refunds

Approved refunds are processed to the original payment method. For Cash on Delivery orders, approved refunds are handled through an agreed method. Refund timelines depend on your payment provider.

Eligibility

As these are edible products, returns are considered on a case-by-case basis, primarily for damage, quality concerns, or order errors at the time of delivery.

How to Request

Reach out through our contact page or via the contact details in the footer, mentioning your order number.

This policy is provided as a general template and can be updated by the business at any time.